Privacy Policy

Last Updated: 19 August 2024

Your privacy is important to us. This privacy policy explains how TBL Farms LLC d/b/a Two Bees Lavender (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, twobeeslavender.com (“Site”), or any other site owned by us and linked to this Privacy Policy. 

By using the Site, you consent to the terms of this privacy policy.

Information We Collect

We collect the following types of information:

1. Personal Information: When you make a purchase or attempt to make a purchase through the Site, we collect personal information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
2. Order Information: We collect information related to your purchase, such as the items you purchase, any special instructions, and any promotional codes or discounts applied
3. Usage Data: We collect information about your interaction with the Site, including IP address, browser type, operating system, pages viewed, and referring URLs.
4. Cookies: We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences, track your orders, and analyze how the Site is used.

How We Use Your Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to supply certain personal information to us when you elect to use certain products or services.

1. To Fulfill Orders: We use your personal information to process and fulfill your orders, including shipping, payment processing, and communication regarding your order.
2. To Provide Customer Support: We may use your information to respond to your inquiries, provide product support, and resolve any issues you may have.
3. To Improve Our Services: We use the information to enhance the Site, improve our product offerings, and personalize your shopping experience.
4. To Communicate: We may use your contact information to send you updates about your order, promotional offers, newsletters, and other marketing communications.
5. To Prevent Fraud: We use your information to detect and prevent fraud, unauthorized transactions, and other illegal activities.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

1. With Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, shipping, marketing, and website analytics.
2. With Business Partners: We may share your information with our business partners in connection with joint marketing efforts or co-branded offerings.
3. For Legal Reasons: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, prevent fraud, or enforce our terms and conditions.
4. In Business Transactions: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

If you directly disclose personally identifiable information or personally sensitive data through public reviews or comments on our site, this information may be collected and used by others.

Data Security

We implement industry-standard security measures to protect your personal information during transmission and storage. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children Under 13

We do not knowingly collect personally identifiable information from children under the age of thirteen. If you are under thirteen, you must obtain permission from a parent or guardian before using the Site.

External Links

The Site may include links to third-party websites. We do not control or assume responsibility for the content, privacy practices, or policies of these external sites. We encourage you to review the terms and policies of any third-party website you visit.

Your Rights

You have the right to access, correct, update, or delete your personal information. You may also object to the processing of your information, request a restriction on processing, or request data portability. 

You have the right to opt-out of any newsletter or other marketing communications from us.

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our Site with a new “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@twobeeslavender.com